Privacy Policy

Introduction

Welcome to Qorobi.

Qorobi is a restaurant operations and multilingual QR menu SaaS platform owned and operated by Abhijit Nath ("we", "our", "us"). This Privacy Policy explains how we collect, use, store, and protect information when you use our website, dashboard, and services.

By using Qorobi, you agree to the practices described in this Privacy Policy.

Business Information

Information We Collect

Information Provided by Restaurant Owners

When restaurant owners create an account or use Qorobi, we may collect:

• Name
• Email address
• Restaurant/business information
• Branch details
• Uploaded logos and menu images
• Subscription and billing information
• Support communications

Public Customer Menu Usage Data

When customers scan QR codes and browse menus, we may collect limited technical information such as:

• Device type
• Browser type
• Language preference
• Approximate region
• Anonymous analytics identifiers
• Menu interaction data

We do not require customers to create accounts to browse restaurant menus.

Analytics & Tracking

Qorobi uses analytics systems to improve platform performance and restaurant insights. Analytics may include:

• QR scan counts
• Menu item views
• Language usage statistics
• Visitor activity trends
• Session-level interaction analytics

We use privacy-conscious methods where reasonably possible, including hashed identifiers and aggregated analytics.

Cookies & Local Storage

Qorobi may use cookies, local storage, and similar technologies to:

• Maintain user sessions
• Improve performance
• Remember preferences
• Provide analytics
• Enhance user experience

By using Qorobi, you consent to the use of these technologies.

Payment Processing

Payments and subscription billing are processed securely by Paddle, our Merchant of Record.

Qorobi does not directly store or process full payment card information.

Paddle may collect billing-related information including payment method details, billing address, tax information, and transaction records in accordance with their own policies.

Third-Party Services

Qorobi uses trusted third-party service providers to operate the platform, including but not limited to:

• Clerk — authentication services
• Neon — database hosting
• Upstash — Redis infrastructure and caching
• Cloudinary — image hosting and uploads
• Paddle — subscription billing and payment processing
• Vercel — frontend hosting
• Railway — backend hosting infrastructure

These providers may process limited information necessary for providing their services.

Uploaded Content

Restaurant owners may upload restaurant logos, food images, menu images, and branding assets.

Restaurant owners are responsible for ensuring they have the legal right to upload and use such content.

Data Retention

We retain information for as long as necessary to provide the service, maintain platform functionality, comply with legal obligations, resolve disputes, and enforce agreements.

We may delete inactive or expired accounts and associated data after reasonable retention periods.

Data Security

We implement reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure.

However, no internet-based service can guarantee absolute security.

Children's Privacy

Qorobi's public restaurant menus may be accessed by users of any age. However, restaurant owner accounts and subscription services are intended for business and operational use.

International Users

Qorobi may process and store data using infrastructure located in multiple countries through our service providers. By using Qorobi, you consent to such processing and transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last updated" date.

Continued use of Qorobi after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions or requests, contact: support.qorobi@gmail.com