Terms of Service

Introduction

Welcome to Qorobi.

These Terms of Service ("Terms") govern your access to and use of Qorobi's services, including our website, dashboard, QR menu system, and related software services.

By using Qorobi, you agree to these Terms.

Operator Information

Description of Service

Qorobi is a SaaS platform that helps restaurants and hospitality businesses manage:

• Multilingual QR menus
• Menu updates
• Restaurant branding
• Analytics
• Optional operational ordering workflows
• Kitchen display systems
• Related restaurant operational tools

Qorobi does not process restaurant customer payments directly.

Account Registration

To access certain features, users may need to create an account.

You agree to:

• provide accurate information
• maintain account security
• keep login credentials confidential
• use the service lawfully

You are responsible for all activity under your account.

Subscription & Billing

Qorobi operates on recurring subscription plans. Subscriptions may include:

• monthly billing
• annual billing
• free trial periods

Billing is processed by Paddle, our Merchant of Record. Prices, plan limits, and features may change over time.

Cancellation

Users may cancel subscriptions at any time through the Paddle customer portal or available account management settings.

Cancellation prevents future subscription renewals. Refund requests are handled according to our Refund Policy.

Subscription Expiry

If a subscription expires, is canceled, or becomes unpaid:

• dashboard functionality may become limited or read-only
• certain operational features may be disabled
• public restaurant menus may remain accessible in limited or archive mode

Qorobi reserves the right to suspend or terminate access for unpaid accounts.

User Content

Restaurant owners retain ownership of content uploaded to Qorobi, including menu items, images, logos, and branding materials.

By uploading content, you grant Qorobi a limited license to host, process, display, and deliver such content as necessary to provide the service.

Users are responsible for ensuring uploaded content does not violate applicable laws or third-party rights.

Acceptable Use

You agree not to:

• use Qorobi for unlawful purposes
• attempt unauthorized access
• disrupt platform functionality
• upload malicious software
• abuse or exploit the service
• infringe intellectual property rights

We reserve the right to suspend accounts that violate these Terms.

Availability

Qorobi is provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation at all times. Scheduled maintenance, outages, or third-party infrastructure failures may occasionally affect availability.

Limitation of Liability

To the maximum extent permitted by law, Qorobi and its operator shall not be liable for:

• indirect damages
• loss of profits
• business interruption
• data loss
• operational disruptions

Use of the service is at your own risk.

Third-Party Services

Qorobi relies on third-party providers including hosting, authentication, analytics, storage, and billing providers. We are not responsible for outages or failures caused by third-party services.

Modifications to Service

We may modify, suspend, or discontinue parts of the service at any time. We may also update these Terms periodically. Continued use of Qorobi constitutes acceptance of updated Terms.

Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Assam, India.

Contact

Questions regarding these Terms may be sent to: support.qorobi@gmail.com